Steve and Bonnie decided a long time ago to keep Friends of the Family an intimate, family business, exclusively serving Naperville. 90% of visits are done by Steve and Bonnie, with the remainder accomplished by a small staff that they know through referrals from good friends or current trusted employees. In other words, the same trusted, competent employees will take care of your loved ones on a day to day basis. Not a parade of different strangers entering your house like some of the larger franchises in the area. We compensate our employees well, so we continue to retain the best in the business.